Frequently Asked Questions
Everything you need to know about our vegan and cruelty-free makeup.
Are 3INA products vegan and cruelty-free?
Yes, 100%. We are committed to ethical beauty. All of our products are vegan-friendly and we never test on animals.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping usually takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
How can I find the right shade for my skin tone?
We offer a virtual try-on tool on our product pages and a detailed shade finder guide to help you match our foundations and concealers to your unique complexion.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.